Four Points by Sheraton Plano, Plano Hotels

Name: Four Points by Sheraton Plano
Address: 6624 Communications Pkwy, Plano, 75093, United States, Plano, Texas, 75093, United States

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Fast facts

Check in from:	15:00
Check out before:	11:00
Breakfast	Breakfast available
Pets	Pets not allowed
Children	Children are welcome at this hotel

Amenities

View all

Wi-Fi

Parking

Air conditioning

Pool

Fitness centre

Front desk 24 hour

More about Four Points by Sheraton Plano

Four Points by Sheraton Plano

Four Points by Sheraton Plano offers accommodation in Plano. Free private parking is available on site. Every room has a TV. Each room comes with a private bathroom fitted with a bath or shower.

Ratings and reviews

Cleanliness4.8

Location4.7

Service4.7

Rooms4.7

Value4.6

Sleep quality4.6

Traveller reviews

Family traveller

US

Comment: 26 Jun 2025

Awesome Staff

Very clean hotel. Staff is super friendly. Shout out to Dominique and LaShonda. They were wonderful and made this place even better. Would definitely stay here again and recommend. Lots of options for food around . We were here for a soccer tournament

Hotel response

Comment: 27 Jun 2025

We are thrilled to hear that you enjoyed your stay with us. We sincerely hope to welcome you back should your travels bring you to our town again.

Family traveller

Comment: 28 Apr 2025

Great stay with no complaints.

Friendly staff, was very accommodating to an early check in. Clean rooms and just a great stay all around. Was treated with a smile and a hello anytime I walked in or left the hotel. The lobby area was welcoming and open to just hanging out. My go to hotel moving forward anytime I’m in town.

Hotel response

Comment: 2 May 2025

We are thrilled to hear that you enjoyed your stay with us. We sincerely hope to welcome you back should your travels bring you to our town again.

Anonymous traveller

Comment: 14 Apr 2025

Stayed in: Apr 2025

Friendly staff. Water pressure no more than a trickle. Water took 15-20 min to warm up. No weekend maintenance available.

Anonymous traveller

Comment: 23 Feb 2025

Stayed in: Feb 2025

This hotel was in a nice area, quaint, clean and the staff was very friendly. 10 out of 10 recommend.

Couple

Comment: 20 Jan 2025

Stayed in: Jan 2025

Great hotel minor billing issues

I made reservations to celebrate my husband's birthday. I called twice before arrival to verify I could pay for the room in cash with $100 deposit on my card for incidentals. Upon arrival, I was told that I could not pay in cash, and I was charged $293.80 for incidentals. Ms. LaShondra at the desk didn't seem interested in my concerns when I took her my phone to see the additional funds pending. I was told it would be returned to me in 5 to 7 business days. I called customer service and opened a case on the discrepancy. The next morning, Mr. Carlos verified they received the case # and was very helpful in contacting management on my behalf. Thank you again, Carlos. Mr. Hooper did contact me via email and wanted to have an in person conversation about the issue, but we checked earlier the next morning.
The hotel is very clean and is in a prime location. Most of the customer service was top tier. Even with the issues with billing, we will most definitely be staying there again.

Hotel response

Comment: 21 Jan 2025

We appreciate your valuable feedback as it is often utilized as a "teaching moment" for our staff to improve upon the services we provide. We look forward to welcoming you back soon!

Excellent location

4.7

6624 Communications Pkwy, Plano, 75093, United States|13.26 km from city centre

10 things to dowithin 1.15 km

Transportationwithin 12.60 km

Check in and check out

Check in from:

15:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets not allowed

Breakfast

Breakfast available

Breakfast menu

Buffet

Breakfast price

€ 9 (≈USD 10)/person

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Important information about the city

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Accepted payment methods

This hotel accepts the following payment methods: