Pension Santa Elena, Monte Verde Hotels

Name: Pension Santa Elena
Address: Contiguo de Banco Nacional, Pension Santa Elena, Provincia de, Monte Verde, 60109, Costa Rica, Monte Verde, Puntarenas, 60109, Costa Rica

Find the best Monte Verde hotel for your dates, by price or preference

Compare deals for Pension Santa Elena across hundreds of sites, all in one place

Look out for a deal with free cancellation or excellent ratings

Compare rooms and prices

We compare hundreds of sites to get you the best deal

We compare hundreds of sites to get you the best deal

Fast facts

Check in from:	14:00
Check out before:	10:00
Breakfast	Breakfast available
Pets	Pets allowed with an extra charge
Children	Children are welcome at this hotel

Amenities

View all

WiFi

Parking

Non-smoking

Laundry

Pets allowed

Bar

More about Pension Santa Elena

Pension Santa Elena

Located in Monteverde, Costa Rica, in a building dating from 1990, 1.7 mi from Sky Adventures Monteverde, Pension Santa Elena features guestrooms with free WiFi. The property has a garden, as well as a shared lounge.

Ratings and reviews

Cleanliness4.1

Location4.7

Service4.7

Rooms4.0

Value4.6

Sleep quality4.2

Traveler reviews

Filter by

Sort by

Mentioned by travelers

Comment: Jan 16, 2025

Stayed in: Jan 2025

The photos make the rooms look bigger. They also don’t show they count a double bed as a loft that has a low ceiling.

Comment: Feb 11, 2025

Stayed in: Feb 2025

I understand that this is a budget hotel, but I have to admit we were disappointed. First off, the photos online were misleading regarding the standard rooms with bath. It turns out that our room was small, dingy and run down. We ended up going elsewhere after a couple nights. The bed was hard and uncomfortable. Housekeeping service is apparently only on Saturday. It was fairly noisy, but that was expected since we were centrally located. On the positive side, the location was good, staff was as friendly and as helpful as possible. The breakfast was generous and good. The communal kitchen seems to function quite well, and there was room in the lobby to hang out or eat. We prepaid and were not offered any refund options when we asked (our fault for prepaying). In short, this hotel might work well for the price providing you know what you’re in for. Again, better photos would help.

Comment: Jan 29, 2025

Stayed in: Jan 2025

It is an aging hostel right on the main street, expect uncomfortable beds, unclean floors, and lots of road noise all night. The breakfast was good

Comment: Jan 5, 2025

Stayed in: Dec 2024

Wonderfully walkable to restaurants, shops, etc with about a 10 min drive to all the reserves. Loved the communal kitchen and games in the shared gathering area with free tea and coffee all day. This is an older property, but the location is great, the staff are helpful, and it is clean.

Family traveler

Comment: Jul 7, 2024

Stayed in: Mar 2024

Disappointing Stay

My recent stay at Pension Santa Elena was deeply disappointing, warranting a dismal 1 out of 5 stars. The rooms were shockingly dirty, with noticeable dust accumulation and overall neglect in cleanliness. It was clear that thorough cleaning and maintenance were sorely lacking, contributing to an uncomfortable and unpleasant environment.
The staff's demeanor further compounded the negative experience. They were consistently rude and unresponsive to basic requests, displaying a lack of professionalism and courtesy that fell well short of acceptable standards. Their dismissive attitude towards guests' concerns only exacerbated the already poor impression left by the accommodations.
Adding to the discomfort, there were significant issues with the facilities themselves. Several rooms had inadequate lighting, making it difficult to navigate, and some lacked functioning air conditioning, exacerbating an already uncomfortable stay. These shortcomings highlight a severe lack of attention to guest comfort and basic amenities, further detracting from any potential positive aspects of the stay.
In conclusion, my experience at Pension Santa Elena was marred by dirty rooms, rude staff, and insufficient facilities. It is clear that significant improvements are needed in cleanliness, customer service, and basic amenities to provide a satisfactory stay for guests in the future.

Excellent location

4.7

Contiguo de Banco Nacional, Pension Santa Elena, Provincia de, Monte Verde, 60109, Costa Rica|1.7 km from city center

10 things to dowithin 2.00 km

0.06 km

1.67 km

0.62 km

0.45 km

Check in and check out

Check in from:

14:00

Check out before:

10:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets allowed with an extra charge

Breakfast

Breakfast available

Breakfast options

Vegetarian breakfast

Breakfast price

Please contact hotel for price information

Accepted payment methods

This hotel accepts the following payment methods:

Pension Santa Elena: FAQs

Does Pension Santa Elena have a restaurant?

What time is check-in and checkout at Pension Santa Elena?

Does Pension Santa Elena have parking?

How far away from Monte Verde city center is Pension Santa Elena?

Where is Pension Santa Elena?

Need flights or a car for your trip?

Did you know we can help you plan the rest of your trip? Get exclusive deals and great rates for flights and car rental.

Flights

Car rental in Monte Verde

We value your privacy