Wyndham Tulum
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Schnelle Fakten
Check-in ab: | 15:00 |
|---|---|
Check-out bis: | 12:00 |
Zusatzleistungen
Weitere Infos über Wyndham Tulum
Wyndham Tulum
Wyndham Residences Tulum in Tulum ist nur eine 1-minütige Fahrt von Jaguar Park und eine 5-minütige Fahrt von Gran Cenote (Höhle) entfernt. Dieses Hotel ist 4,4 km von Playa Ruinas und 4,4 km von Maya-Ruinen von Tulum entfernt. 2 Außenpools lassen ebenso keine Langweile aufkommen wie: Fitnessmöglichkeiten. Im Pool, den dieses Hotel zur Verfügung stellt, kannst du dir an der Swim-Up-Bar dein Lieblingsgetränk bestellen. Zum Angebot gehören eine rund um die Uhr besetzte Rezeption, mehrsprachiges Personal und eine Gepäckaufbewahrung. Vor Ort gibt es Folgendes: Parken ohne Service (kostenlos). Fühl dich in einem der 287 Zimmer, die Espressomaschine und einen Smart-TV bieten, wie zu Hause. Fernseher mit Digitalempfang lassen keine Langeweile aufkommen. Die Badezimmer verfügen über Duschen, Regenduschen und Haartrockner. Zur Austattung gehören Telefone ebenso wie Safes und Schreibtische.
Bewertet am: 22.02.2026
Aufenthalt im: Feb. 2026
Excellent service
Excellent service. The breakfast buffet very rich and varied. the attention in the restaurant and the pool of Alvaro and Martin very good.
Ask for promotions. They're really good.
Antwort des Hotels
Bewertet am: 23.02.2026
Agradecemos especialmente sus comentarios sobre la atención de Álvaro y Martín. Con gusto les haremos llegar su reconocimiento; estarán muy felices de saber que contribuyeron a que su estancia fuera tan agradable.
Esperamos tener el placer de recibirlos nuevamente muy pronto. ¡Será un gusto darles la bienvenida otra vez!
Bewertet am: 10.03.2026
Aufenthalt im: März 2026
I wouldn't choose him again.
While the hotel is not bad, it is a fairly new building, I would not recommend staying here. There are many better alternatives.
The family swimming pool, where children are allowed has not a single umbrella to be able to rest in the loungers, I have applied on 2 occasions and they tell me they do not have. But they don't provide a solution.
In the adult pool, they have only 2 umbrellas and with children we can not use that area.
The location is also not the best, it is 500 meters away from the av. coba and at night that stretch has no light and the street is under repairs, so the same hotel also does not recommend to do this journey walking in the dark.
The hotel in its ethical sign says Jacuzzi and play center, also not available.
Our experience has not been the best, if you can stay elsewhere.
Antwort des Hotels
Bewertet am: 11.03.2026
Agradecemos mucho sus comentarios, ya que nos ayudan a identificar áreas de mejora. Sentimos los inconvenientes que menciona respecto a las sombrillas. Su observación ya ha sido compartida con nuestro equipo para evaluar soluciones que mejoren la disponibilidad y la experiencia de nuestros huéspedes.
Respecto a la iluminación y las obras en las calles cercanas, comprendemos que esto puede afectar la percepción de accesibilidad durante la noche. Si bien se trata de trabajos externos al hotel por parte del gobierno municipal, continuaremos orientando a nuestros huéspedes sobre las mejores opciones de transporte en la zona.
También lamentamos la confusión generada por algunas amenidades mencionadas en la señalética, ya por la misma situación, no se mencionan dichos servicios en ningun canal de venta/descripción/promoción para evitar cualquier confusión previo a la reserva.
Valoramos sinceramente sus comentarios y esperamos tener la oportunidad de mejorar su percepción en una futura visita a Wyndham Tulum.
Bewertet am: 19.02.2026
Aufenthalt im: Feb. 2026
Best family vacation ever!!!
Antwort des Hotels
Bewertet am: 23.02.2026
Gabriel, Gabriela, and Alvaro will be thrilled to hear your kind words. We’re very proud of our team, and it’s wonderful to know they helped make every day special for you.
We can’t wait to welcome you and your family back for another amazing vacation in Tulum!
Bewertet am: 04.08.2026
Aufenthalt im: Dez. 2025
Beautiful hotel with huge potential, but it misses the details.
We booked a room with a kitchen, but there wasn’t a single piece of kitchen equipment when we arrived. We had to ask four times before anything was delivered, and it took more than 24 hours. Even then, the kitchen was still not fully equipped.
When we checked in, the sofa bed hadn’t been made and there weren’t enough towels in the room. These are small things, but they’re also basic expectations.
The room with the sofa bed had no blackout curtains, making it difficult to sleep. We also asked for a duvet for the sofa bed, but were told there wasn’t one available.
Our room wasn’t cleaned for the first three days. When we mentioned it, we were told the hotel was fully booked and that cleaning would take longer. The room was finally cleaned at around 7:00 p.m. on the third day.
We had a private plunge pool, but the outdoor area was cold, uninviting, and poorly maintained. We never used it during our stay. Even simple maintenance, like removing the weeds, would have made a big difference.
We also recommend skipping the restaurant. The food was overpriced and disappointing. We didn’t try the breakfast buffet because it looked very limited, especially considering the high price. Even the atmosphere felt lacking—small details, such as the music, could have made it much more enjoyable.
We stayed over New Year’s Eve, and it was disappointing that the hotel didn’t make any effort to create a festive atmosphere or offer something special for the occasion.
The hotel is located a bit outside the main areas, so we strongly recommend renting a car. Taxis in Tulum are expensive, and getting around without a car quickly becomes inconvenient.
Overall, this hotel feels like it has lost sight of what makes a stay memorable. It is stunning to look at and has enormous potential, but it needs to focus much more on its guests and the overall experience.
With more attention to service, maintenance, and the small details, this could become an outstanding hotel. Right now, however, it simply isn’t there yet.
Bewertet am: 16.04.2026
Aufenthalt im: März 2026
A lousy stay
We hired a stay of 9 days (Booking 225175519) and lived a nightmare:
❌ No running water in the rooms.
❌ No elevator or WiFi (4 star non-compliance).
❌ Cancelled breakfast paid for mid-stay without refund.
❌ We were left without light and separated as a family.
The hotel admits to failings but refuses to refund the money, offering "free nights" that we can't use because we're foreigners. We demand compliance with Article 92 bis of the Consumer Protection Act! @Profeco @WyndhamHotels help ensure that this abuse does not go unpunished.
Perfekte Lage
Region 011 manzana 001 lote 005, 77760 Tulum, Mexiko|1,5 km vom Stadtzentrum entfernt
Check-in und Check-out
Check-in ab:
15:00
Check-out bis:
12:00
Gut zu wissen
Zustellbetten sind je nach Zimmergröße gegen einen Aufpreis verfügbar.