Hotel AquaCity Riverside
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Schnelle Fakten
Check-in ab: | 14:00 |
|---|---|
Check-out bis: | 10:00 |
Haustiere | Haustiere sind gegen Aufpreis erlaubt |
Weitere Infos über Hotel AquaCity Riverside
Hotel AquaCity Riverside
Hotel Aquacity Riverside in Poprad liegt am Fluss, nur 5 Gehminuten von AquaCity Poprad und Zimný štadión Poprad entfernt. Dieses Hotel direktem Zugang zum Skigebiet ist 1,9 km von Tatra-Galerie und 2,1 km von St. Ägidius Kirche entfernt. Nach einem langen Tag auf den Pisten kannst du von folgenden Freizeiteinrichtungen profitieren: Wasserpark (kostenlos) und Sauna. Kostenloses WLAN, ein Concierge-Service und ein Skiraum stehen ebenfalls zur Verfügung. Die Pisten erreichst du mit dem Ski-Shuttle (gegen Gebühr) in wenigen Minuten. Lass deinen Tag bei einem Drink an der Bar/Lounge ausklingen. Ein inbegriffenes Frühstücksbuffet wird täglich von 07:00 Uhr bis 10:00 Uhr angeboten. Zum Angebot gehören ein Businesscenter, eine Gepäckaufbewahrung und eine Wäscherei. Für Veranstaltungen beherbergt dieses Hotel 2 Tagungsräume. Vor Ort gibt es Folgendes: Parken ohne Service (kostenlos). Fühl dich in einem der 19 Zimmer, die Minibar und einen Flachbildfernseher bieten, wie zu Hause. Es gibt einen kostenfreien Internetzugang per Kabel und WLAN sowie Satellitenempfang. Es sind eigene Badezimmer mit Duschen vorhanden, die über kostenlose Toilettenartikel und Haartrockner verfügen. Zur Austattung gehören Telefone ebenso wie Safes und Schreibtische.
Bewertet am: 04.01.2018
Aufenthalt im: Dez. 2017
Hotel in the stadium tribune
Antwort des Hotels
Bewertet am: 31.07.2018
Bewertet am: 26.06.2022
Aufenthalt im: Juni 2022
Avoid!
We were dropped off at Aqua City to be told it was by the stadium…. 1.5 hours later of walking about the security guard from Aqua city kindly helped us.
Bizarre it’s part of the stadium!!!
The only positive I will say about this hotel is how helpful the receptionist and she had just started!!
Rooms small, beds awful, hot no AC, right next to tennis court & sports facilities so woken up at crack of dawn.
The confusion trying to get into Aqua City swimming was ridiculous and the staff rude.
The breakfast and dinner we tried was awful.
Overall very bad, we couldn’t find alternative accommodation otherwise would have left and paid to stay elsewhere.
Bewertet am: 15.10.2019
Aufenthalt im: Okt. 2019
No , no , no , no and NO!
When I had arrived and was dropped off at the main AquaCity building I subsequently followed the signs to the reception , took the elevator, and approached the desk. The receptionist told me that I was at the wrong place and then walked me to their terrasse where she pointed to the stadium telling me it was over there.
I walked out of the AquaCity building and spotted a sign in the opposite side of the street indicating that the AquaCity Riverside was only 100 meters away. Seemed simple enough. I walked 100 meters and there was almost nothing. No sign , no building, just a pitch dark and unpaved packed dirt of a parking lot with trees and brush at the far end. Not seeing a hotel or even any lights suggesting the presence of a hotel I decided to try both google and Apple maps. Both of these options had me walk in pitch black with almost knee high grass and then around what seems to be a relatively new stadium bringing me back in front of the main AquaCity building.
I wasted one hour , schlepping my suitcase and then called for assistance. After over twenty minutes of well intentioned but useless help (yes I know which city I’m in, thank you) the person from the portal contacted reception (which coincidentally was the same reception that I had initially gone to but was told it was the wrong one) where the receptionist came out to lead me to the correct hotel. I do appreciate this extra level of service but frankly it wouldn’t be necessary if correct and accurate signage and lighting were in place in the first instance. So she’s leading me thru the compacted dirt parking lot and asks me if I have a light. We used the light from my phone to find a path through the tree line and brush so we can find a narrow pedestrian bridge over said « river » it to lead us to what appeared to be part of the back of the stadium. There, on the unlit wall was a sign with the hotel name on it.
Are you kidding me?!?
I don’t mind adventure but I’m averse to stupidity and less than genuine representations from vendors.
Having a sign indicating a direction and distance with no follow up signage is short of useless. This is especially true when the access to the property is unmarked, not illuminated and needs to be found by flashlight, traversed through the bush and then over a pedestrian bridge over the « river » in order to find an unlit sign on the side of a building indicating that a hotel is present.
Shame on you AquaCity for using misleading photos to sell your satellite property. This is a classic « bait and switch » technique and would be frowned upon wherever consumer law is prevalent.
Providing misleading signage and nebulous directions was detrimental and cost me needless time, energy and anxiety.
I’ve stayed in hotels for over 160 nights in 2019. This BY FAR was the least pleasant experience.
If you are not from the area and if you are planning on booking at this property , especially if you are arriving after dark do yourself a favor and DON’T.
Once inside this hotel may seem nice enough but I’m so upset about the grief leading up to this point that I’m done with this place. Furthermore I take issue with the ethics on how this property is promoted via the booking portal and maintain that I, as a consumer, have been intentionally mislead.
Shame on you hotel AquaCity. Shame on you Hotel portal that i used for complicity. You have provided this foreign guest with a very bad first experience of your Country!
Bewertet am: 05.08.2018
Aufenthalt im: Aug. 2018
The breakfast and dinner certainly could be improved, not many vegetarian options just pork
Bewertet am: 04.08.2018
Aufenthalt im: Juli 2018
Standort
Sportova Ulica 1397/2, 05801 Poprad, Slowakei|0,61 km vom Stadtzentrum entfernt
Check-in und Check-out
Check-in ab:
14:00
Check-out bis:
10:00
Gut zu wissen
Haustiere sind gegen Aufpreis erlaubt
Bitte kontaktiere das Hotel, um weitere Informationen zu Zustellbetten zu erhalten.

