Vila Lavanda
+ 25
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Schnelle Fakten
Check-in ab: | 16:00 |
|---|---|
Check-out bis: | 10:30 |
Haustiere | Haustiere sind nicht erlaubt |
Kinder | Kinder sind in diesem Hotel willkommen |
Zusatzleistungen
WLAN
Kurort
Nichtraucher
Wäscheservice
Fax
Bügeleisen
Weitere Infos über Vila Lavanda
Vila Lavanda
Die Unterkunft Vila Lavanda ist in Playa de las Américas gelegen, 100 m von Strand Playa de las Americas und 4,1 km von Erlebnisbad Aqualand entfernt.
Bewertungen von 
Paar
Bewertet am: 13.01.2026
Aufenthalt im: Jan. 2026
Awful
Stay away!! Booked a weekend stay and it wasn’t a pleasant stay. Booked it on booking.com and it was pay at the property. When we arrived we had 0 instructions on how to check in. We managed to speak to someone who was also staying there and they said it was extremely hard to get hold of the owners to check in. After several phone calls with no answer and text messages to the owners they finally rang back. They told us a room number and the key was under the mat. They told us the payment had gone through and we could enter our apartment. On entering our apartment we were greeted with a hole in the bathroom door and a washing machine in the bathroom with lovely mould all over the shower and the seal coming off. The shower head holder was held on with one screw so the head was wonky and would point in every direction but the one you wanted. The shower would also start to run cold when it was on fully hot. The windows also didn’t lock and neither did the shutters so any valuables we had to leave with family that stayed in a different hotel. We also had holes in the walls were old electrical socket were. No WiFi password was left. The second day of our stay the owner rang to say they were coming to the property in 30 minutes to take payment and it was cash only ( no good for us we were paying on our credit card) so after having to cancel our plans to go back to pay we could pay with card after all. We asked for another toilet roll from her too and she tutted at us and rolled her eyes like my 9 year old daughter does when been asked to do simple tasks. Save your money and find something better!!
Paar
Bewertet am: 12.09.2025
Aufenthalt im: Sept. 2025
Very bad
Bad Welcoming .. nn accept credit card although on the booking confirmation they say said payment method .. They say that our card does not go... Nonsense used throughout the holiday... They reiterate that booking is not their boss!!!!! they wanted cash even the deposit without issuing receipt .. to our disappointment on the payment method different from what in the contract I return the money of the stay and invite me to leave the apartment immediately .. absurd modus operandi ..
Familienurlauber
Bewertet am: 15.04.2025
Aufenthalt im: März 2025
Abuse shocking!
Dirty, rude, and bad experience! Not let in after waiting from them card issues but card fine my side!! Before this I was shown my booking by some guest dirty and owner wanted more money after abusive threats to get out. I could go on and on but as seen I will get abuse back!
Gruppenreisender
NO
Bewertet am: 27.03.2025
Aufenthalt im: März 2025
Doesn't want to let us in!
We booked a room through booking.com for 2 nights. We wanted to check in 15.00 but it was refused. I got a message 17.10 that something was wrong with my card, I knew that it wasn't since booking.com charged for another booking without any problem the same day. I rushed to the apartment and came 18.10. Nobody was there and both phones didn't answer. I had been waiting for 30 min and two other ladies showed up. They had identical story: booking of Vila Lavanda through booking.com, trouble with charging cards ( even they changed 2 times in their booking.com profile) and nobody wanted to let them in! The owner called back after a while but didn't want to come and charge the card or take the cash even it was still time before ending check in time.
It was suggestion from the owner to pay via link in Whats'up but the link was never sent.
This is a very strange story when 4 persons with 2 reservations had identical problems and were blamed as scammers and didn't have place to stay even they willing to pay in person during check-in time.
It was suggestion from the owner to pay via link in Whats'up but the link was never sent.
This is a very strange story when 4 persons with 2 reservations had identical problems and were blamed as scammers and didn't have place to stay even they willing to pay in person during check-in time.
Familienurlauber
Bewertet am: 27.01.2024
Aufenthalt im: Dez. 2023
A hostel 1*
Dear travelers! Before booking this property, I strongly recommend you to read everything, especially the fair-negative reviews and ANSWERS of the owner. You will encounter the ignorance, rudeness and impoliteness of the host.
Full impression that you are doing a favor for your money and providing a great service by receiving in this “palace”.
You must arrive at a time convenient for the hosts, otherwise you will pay for a late (early) check-in. You arrive in
old structure with corresponding smell. Air conditioning, fan, heating are missing. They meet you very unfriendly. Relatively clean, but not comfortable from the first minutes. Close to the beach, restaurants, brothel. You will fall asleep with loud music. If you don't like something, the host (in the answers) will send you to a 10 * hotel.
In general, staying is possible. Better than in a tent on the beach!
Full impression that you are doing a favor for your money and providing a great service by receiving in this “palace”.
You must arrive at a time convenient for the hosts, otherwise you will pay for a late (early) check-in. You arrive in
old structure with corresponding smell. Air conditioning, fan, heating are missing. They meet you very unfriendly. Relatively clean, but not comfortable from the first minutes. Close to the beach, restaurants, brothel. You will fall asleep with loud music. If you don't like something, the host (in the answers) will send you to a 10 * hotel.
In general, staying is possible. Better than in a tent on the beach!
Sehr gute Lage
Calle Montevideo 4 , 38660 Arona, Spanien|6,56 km vom Stadtzentrum entfernt
Check-in und Check-out
Check-in ab:
16:00
Check-out bis:
10:30
Gut zu wissen
Kinder sind in diesem Hotel willkommen
Bitte kontaktiere das Hotel, um weitere Informationen zu Zustellbetten zu erhalten.
Bitte kontaktiere das Hotel, um weitere Informationen zu Babybetten zu erhalten.
Haustiere sind nicht erlaubt
Bitte teilen Sie der Unterkunft Vila Lavanda Ihre voraussichtliche Ankunftszeit im Voraus mit. Nutzen Sie hierfür bei der Buchung das Feld für besondere Anfragen oder kontaktieren Sie die Unterkunft direkt. Beim Check-in müssen Sie einen Lichtbildausweis sowie eine Kreditkarte vorlegen. Sonderwünsche unterliegen der Verfügbarkeit und sind gegebenenfalls mit einem Aufpreis verbunden. Wegen des Coronavirus (COVID-19) wurden in dieser Unterkunft zusätzliche Sicherheits- und Hygienemaßnahmen unternommen. Wegen des Coronavirus (COVID-19) bietet diese Unterkunft vorübergehend keinen Shuttleservice an. Wegen des Coronavirus (COVID-19) hat diese Unterkunft Maßnahmen unternommen, um die Sicherheit der Gäste und des Personals zu gewährleisten. Bestimmte Services und Einrichtungen könnten daher nicht oder nur eingeschränkt zur Verfügung stehen. Wegen des Coronavirus (COVID-19) sind die Spa- und Fitnesseinrichtungen in dieser Unterkunft nicht verfügbar. In dieser Unterkunft sind weder Junggesellen-/Junggesellinnenabschiede noch ähnliche Feiern erlaubt. Gäste unter 18 Jahren können nur mit einem Elternteil oder gesetzlichen Vertreter einchecken. Eine Schadenskaution von EUR 250 ist erforderlich. Der Gastgeber wird diese 7 Tage vor der Anreise einziehen. Sie wird per Kreditkarte hinterlegt. Sie erhalten die Erstattung in der Regel bei Abreise. Die Schadenskaution wird Ihnen in voller Höhe auf Ihre Kreditkarte zurückerstattet, nachdem die Unterkunft überprüft wurde und keine Schäden festgestellt wurden.
Bitte beachten Sie, dass Hotels in Spanien gemäß dem Königlichen Dekret 933/2021, gültig ab 1. Februar 2025, beim Check-in bestimmte persönliche Informationen anfordern können, darunter unter anderem Ausweis, Adresse, E-Mail-Adresse und Telefonnummer von Gästen ab 14 Jahren sowie einen Nachweis der Beziehung zu Minderjährigen unter 14 Jahren.
Im Hotel werden folgende Zahlungsmethoden akzeptiert:
Vila Lavanda: FAQs
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