BlueBay Lanzarote
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Schnelle Fakten
Check-in ab: | 15:00 |
|---|---|
Check-out bis: | 12:00 |
Haustiere | Haustiere sind nicht erlaubt |
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BlueBay Lanzarote
Hotel BlueBay Lanzarote - All inclusive in Teguise liegt in Strandnähe, nur 15 Gehminuten von Bastián Strand und AquaPark Costa Teguise entfernt. Diese Unterkunft mit All-inclusive-Leistungen ist 17 km von Strand von Matagorda und 20 km von Strand Puerto del Carmen entfernt. Das Freizeitangebot ist groß. Dazu gehören: Außenpool, Wasserrutsche und Fitnessbereich (rund um die Uhr geöffnet). Zu den Highlights gehören auch ein WLAN-Internetzugang (gegen Gebühr) und ein Souvenirladen/Kiosk. Den Sandstrand zu erreichen ist dank des kostenfreien Shuttles zum Strand ein Kinderspiel. Hotel BlueBay Lanzarote - All inclusive bietet seinen Gästen beste Küche im Restaurant Alisios. Alternativ findest du auch eine Snackbar. Entspann dich mit einem erfrischenden Getränk an der Bar/Lounge oder der Poolbar. Zum Angebot gehören eine rund um die Uhr besetzte Rezeption, mehrsprachiges Personal und eine Gepäckaufbewahrung. Vor Ort gibt es Folgendes: Parken ohne Service (kostenlos). Fühl dich in einem der 200 klimatisierten Zimmer, die Kochnischen bieten, wie zu Hause. Die Zimmer haben eigene Balkone. Flachbildfernseher mit Satellitenempfang garantieren Unterhaltung und es gibt außerdem einen WLAN-Internetzugang (gegen Gebühr). Zur Austattung gehören Safes und Schreibtische; die Zimmer werden täglich sauber gemacht.
Bewertet am: 31.08.2026
Aufenthalt im: Aug. 2026
Our week at BlueBay
As the resort is open 12 months of the year, keeping up with maintenance must be very hard but I’ve thoroughly enjoyed my week with them. I would definitely recommend.
Maggi
Bewertet am: 05.09.2026
Aufenthalt im: Sept. 2026
Cheap and cheerful
All in all I can see why people say the pool needs some maintenance but in general it was a cheap and cheerful break away and as a base it was great just not our cup of tea anymore
Bewertet am: 01.09.2026
Aufenthalt im: Aug. 2026
Dirt and poor maintenance
On arrival we were met by a lady on the reception desk. She was very abrupt and rude. Now this in itself wasn't a massive issue.... we all have bad days.
We went to have lunch in the restaurant and you've never seen such a poor choice. We proceeded to try a bit of this and that because you never know. Lunches aren't always the best spread in hotels. This is very much what you'd call a diet of beige food.
Went up a couple of times trying various things and even the kids weren't impressed. The quality was in the gutter. This did not improve throughout other meals or over the week. To be blunt it was disgusting. We ended up eating out all the time.
Moving on to the room.
Got in there and first impressions were okay. You go in, have a little glance about and dont see too much. Sadly after spending a little time in there. The reality was much worse.
The balcony. Went out to the balcony. Food was left on the floor here from previous residents of the room. Once again remaining positive. Maybe they were really busy and missed this today. I'm sure it will be cleaned tomorrow. NOPE. This mess remained here throughout our whole stay. This is likely still there now.
Shower.
Shower head was cracked length ways down the middle and leaking. Shower seals were all on the floor (not a massive issue after 15 years in plumbing and heating)
Later on the first night after getting out the shower my partner noticed ants crawling on the bath mat and clothes on the floor. We then saw there saw some sort of ants nest coming in from the corner of the shower tray. These uninvited guests were also not dealt with.
Various other parts of the building fabric were in a poor state of repair too. Architrave on the entrance door was peeling away and hanging on by the tips of a couple of nails. Smashed and cracked tiles can be observed across the property too along with the usual wear and tear thats been ignored chunks missing from wall coatings, broken bits of wall ect.
The air con works but is very poor and noisy. Shocking when the room we pay good money for has worse air conditioning than I do in my own home! While we mention the air con. Black mould all around the vents in the room. As you can imagine this is very appealing being constantly blown over into the room.
We had one evening where we had a leak from a cupboard! Absolutely no sign of where the water was coming from but sure enough it was leaking all over.
At this point we picked up the phone in the room to call down..... guess what? Phone doesn't work either.
Partner went to reception to tell them about the issue. We were told a maintenance man was coming. After an hour's wait and the kids getting over tired due to the time , I went to reception to find out what was happening. I was then told that maintenance had gone home and given some towels.
The cleaners.... Oh my.
These cleaners must be the most useless we have ever encountered.
So, the balcony mess I mentioned earlier. Still there when we left, despite this being mentioned to the cleaner. Towels changes were non existent. 1 change we had in a week. Under the bed was filthy. Dust and dirt and random earrings found. Its not like the beds are big or heavy to move. You sit on them and they slide across the room.
The level of cleanliness was apparent across the site. On our room stairwell there was a clump of , who knows what, this appeared on day two and remained until we left. Once again. Probably still there now.
Still on our stairwell. They had dropped a pillowcase around day 3 or 4 which also still remained when we left.
Squashed roaches in the common area that took mpre than a day to remove.
I will include a few photos here but the bottom line is if you can afford better then please do so. Going for a cheaper option was a mistake we will not make twice. In our wildest dreams we didn't expect the place to be this poor.
Antwort des Hotels
Bewertet am: 01.09.2026
Thank you for your review. We are sorry that your stay did not meet your expectations. However, we are disappointed to read that many of the issues mentioned were apparently not reported to our team during your stay, giving us no opportunity to investigate or resolve them at the time.
We take cleanliness, maintenance and guest comfort seriously and would always encourage guests to report any concerns immediately so that our team can assist.
We are sorry that, despite our efforts, your overall experience did not reflect the holiday you were hoping for.
Kind regards,
Guest Experience department
UK
Bewertet am: 01.09.2026
Aufenthalt im: Sept. 2026
Fabulous Lanzarote Holiday
We stayed for 2 weeks and in this time made full use of the hotel including kids club, entertainment at pool in the day and theatre in the evening.
The staff across the hotel are excellent and hard working. This is noticed from the entertainment team who are wonderful with all families, the gardens maintenance and cleaning staff work tirelessly from morning and through the day and the restaurant/ bar staff I can appreciate just how much preparation and hard work they put into making our stay so relaxed.
And we really have felt so relaxed during this stay.
We have felt safe and really had a good break from it all.
The 'negatives' (which all holidays incur) would perhaps include: door lock broken on arrival but immediately fixed. Pool may be cold at first- but just jump in and get used to it that's the best way to overcome it and along with the lovely Costa teguise breeze is refreshing when the heat of the sun gets too hot! The pool side toilet does need a mop in there as it can be dangerous when wet. The hotel could do with some sprucing up but that was no bother and was not unexpected. This hotel is not the closest to the sea/ centres but we enjoyed the walks.
The 'positives' and absolutely brilliant bits we have loved on this holiday: the staff, the sun beds always available, the view from our A block room was beautiful (we could see the sea), the relaxed running of the day (took us a while to get used to things perhaps opening an hour later than we typically are used to), the food was great (my husband only really enjoys 'kids food' but the pizzas were so delicious at lunch and the pancakes at breakfast are particularly tasty. I loved the freshly grilled chicken/ pork/ fish and paella/ rice options daily. The ice cream is good and the drinks are actually not bad. I think I drank a gallon of coke zero a day.
The evening entertainment is good and the kids entertainment and club is particularly brilliant (even got our shy child hooked!)
The walk to Bastian Beach is only short distance and a lovely quiet beach however the bigger beaches are equally as nice to visit.
The water park is great for a few days entertainment and free sun beds is a bonus.
We had some lovely nights out in Costa teguise walking down to the trampolines and visiting both the funky neon mini golf and the jungle river mini golf (that exceeded expectations with all the free fun games at the end!)
We had one beautiful meal at a local bar called Los Amigos on the way to Bastian Beach and would completely recommend checking it out. The staff there are so friendly and the tapas and steak dishes we had beautiful! Also mention to Pizza Loca outside the hotel and the Nutella pizza there being delicious!
We loved our holiday, hotel and Lanzarote and would certainly visit again one day!
Only one thing left to say...Up, up, down down! Xxx
Antwort des Hotels
Bewertet am: 01.09.2026
Thank you for sharing your fabulous holiday experience with us! We are so pleased to hear that after two weeks with us, you left feeling relaxed, refreshed and already thinking about coming back.
It is lovely to know that you enjoyed so much of what the hotel has to offer, especially the kids club, entertainment, food and relaxed atmosphere. Your kind words about our hardworking team mean a great deal to us, and we will be delighted to share them with everyone.
We also appreciate your constructive comments and are pleased that the issue with your door lock was resolved quickly.
It sounds like you made some fantastic memories both at the hotel and while exploring Costa Teguise and Lanzarote. Thank you again for choosing BlueBay Lanzarote, and we hope to welcome you and your family back for another fabulous holiday in the future!
And of course... Up, up, down down!
Warm regards,
Guest Experience Manager
Bewertet am: 29.08.2026
Aufenthalt im: Aug. 2026
Needs major work
The rooms are VERY outdated and the sleep quality was terrible. The keycards sometimes don’t work and had to be replaced multiple times they really need a wristband key system instead which the receptionists agreed with. The beds were extremely uncomfortable and you only get one pillow per person so none of us slept well. The room AC was also very loud. On top of that there are no lifts so if you have prams or wheelchair users you would need to book a ground floor room well in advance.
The pool area was no better as it was very overcrowded every day. People reserved all the sunbeds with towels early in the morning and then didn't even use them. You couldn't find anywhere to sunbathe near the pool and there’s barely enough umbrellas so you’re just stuck in the sun with no shade. On a positive note we did get waterpark tickets included with our booking which was nice (Aquapark is about a 15 minute walk from the hotel).
The food was another major disappointment the restaurant and snack bar served the same options every day with a lot of it being very bland. Hygiene was also an issue especially at the buffet and snack station where we repeatedly saw kids touching the burgers with their hands and putting them back onto the trays. This isn’t the staff's fault but it should be noted that it isn’t okay!
I’m giving 2 stars because the housekeeping was decent and the hotel is kept clean but the overall atmosphere is just very outdated. If you find this place for a very cheap price and just need a basic family stay it might work for you. For £2,100 for 4 nights though it was nowhere near worth the money and I wouldn't recommend it at all which is a shame because with a bit of revamping it could be a 4 star hotel.
Antwort des Hotels
Bewertet am: 31.08.2026
We appreciate your positive comments regarding the cleanliness of the hotel and the work of our housekeeping team, who will be pleased to know their efforts were recognised.
We are sorry to hear about the issues you experienced with the room, including the comfort of the beds, pillows, air conditioning and key cards. Your comments regarding the facilities and the accessibility of the hotel are also appreciated and have been noted.
Regarding the pool area, we understand how frustrating it can be when sunbeds are reserved and not used. This is an issue we are continuously working to manage in order to make the pool area as enjoyable as possible for all our guests.
We are also sorry that the food did not meet your expectations. We offer a variety of options throughout the day, but we understand that personal tastes can differ. Regarding your comments about hygiene at the buffet and snack areas, we take cleanliness and food safety very seriously. While we cannot always control the behaviour of other guests, our team regularly monitors and cleans these areas.
We are pleased that you enjoyed the waterpark tickets included with your booking, although we are sorry that the overall experience did not represent the value you expected.
Thank you once again for your feedback. Comments such as yours are important and help us identify areas where we can continue to improve.
Kind regards,
Guest Experience Department
Standort
Las Palmeras, 30, 35509 Teguise, Spanien|9,15 km vom Stadtzentrum entfernt
Check-in und Check-out
Check-in ab:
15:00
Check-out bis:
12:00
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Haustiere sind nicht erlaubt
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