Urban 5*GL
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Schnelle Fakten
Check-in ab: | 15:00 |
|---|---|
Check-out bis: | 11:00 |
Haustiere | Haustiere sind gegen Aufpreis erlaubt |
Zusatzleistungen
Weitere Infos über Urban 5*GL
Urban 5*GL
Die Unterkunft Urban Hive Madrid hat einen Außenpool, ein Fitnesscenter, einen Garten und eine Gemeinschaftslounge in Madrid. 300 m von Gran Vía und 600 m von Mercado San Miguel, bietet die Unterkunft eine Terrasse und eine Bar.
Bewertet am: 02.09.2026
Aufenthalt im: Aug. 2026
Excellent location, beautiful hotel
Antwort des Hotels
Bewertet am: 04.09.2026
We would like to thank you for taking the time to leave this review about your recent visit.
We are delighted that you and your family enjoyed the convenient setting of our hotel, which places guests in close reach of Madrid’s must-see attractions.
It is also a pleasure to hear your appreciation for our modern design, unique architecture, and thoughtful decorative touches.
Furthermore, your kind comments about our team’s friendliness and dedication to service are especially valued by all of us.
We are also pleased that you had the chance to experience the rooftop. The fact that you found everything suited to your needs truly encourages us.
We hope that you will consider returning to stay with us in the future.
Kindest regards,
Jorge Cuevas, Assistant General Manager
KW
Bewertet am: 02.09.2026
Aufenthalt im: Aug. 2026
Absolute perfection!
Antwort des Hotels
Bewertet am: 04.09.2026
Thank you for taking the time to share your positive feedback.
We are delighted to know that your five-night stay was relaxing, comfortable, and luxurious.
It is also great that our entire team contributed to making your visit so enjoyable and that you received a smooth and welcoming check-in experience.
Finally, we are glad that you appreciated our breakfast and the service provided, and that you found our prime location convenient.
We hope to see you again soon at Urban.
Kind regards,
Jorge Cuevas, Assistant General Manager
Bewertet am: 29.08.2026
Aufenthalt im: Aug. 2026
My bad experience of Urban
Antwort des Hotels
Bewertet am: 01.09.2026
Thank you for taking the time to share your feedback.
We are truly sorry for the isolated incident you experienced during your stay. The safety and comfort of our guests’ rooms are matters we take very seriously, and our housekeeping team follows rigorous cleaning procedures. Your feedback has been carefully noted as we continue to reinforce these standards to prevent a similar situation from occurring.
As your review was shared while you were still staying with us, we would also like to note that, before your departure, our Rooms Division Manager, Bryam Rubio, personally followed up with you to discuss the incident and address your concerns. He ensured that the matter received the appropriate attention and offered a gesture of goodwill on behalf of the hotel. While we understand that this could not change what had happened, we hope that his personal involvement demonstrated our genuine concern and how seriously we take the wellbeing and satisfaction of our guests.
We would value the opportunity to welcome you on a future occasion.
Kind regards,
Jorge Cuevas, Assistant General Manager
Bewertet am: 24.08.2026
Aufenthalt im: Aug. 2026
Urban Hotel is the place to stay!
Antwort des Hotels
Bewertet am: 26.08.2026
Thank you for such a positive review of your stay.
We are delighted that you enjoyed your time with us and appreciate your kind recommendation.
It is rewarding to know you found our location convenient for exploring Madrid's cultural heart and that you enjoyed the comfort and cleanliness of your room. We always strive to ensure each guest feels well cared for, so it is wonderful to hear that you valued our team's attentive service.
We look forward to welcoming you for another pleasant stay.
Best wishes,
Jorge Cuevas, Assistant General Manager
Bewertet am: 06.08.2026
Aufenthalt im: Juli 2026
Nice hotel in great location
Antwort des Hotels
Bewertet am: 10.08.2026
Thank you for taking the time to share your review.
It is wonderful to know that your time with us was so enjoyable and that our central spot in Madrid’s vibrant heart made exploring effortless.
We are thrilled that our team’s attentiveness stood out during your visit and that you valued the quality of your room and daily service.
Finally, it is also great that our rooftop oasis, with its pool and dining options, contributed to your positive experience.
We hope to have the pleasure of welcoming you back in the future.
With best wishes,
Santiago Müller
, General Manager
Perfekte Lage
Carrera de San Jerónimo, 34, Cortes, 28013 Madrid, Spanien|0,15 km vom Stadtzentrum entfernt
Check-in und Check-out
Check-in ab:
15:00
Check-out bis:
11:00
Gut zu wissen
Haustiere sind gegen Aufpreis erlaubt
Bitte kontaktiere das Hotel, um weitere Informationen zu Zustellbetten zu erhalten.
