Hotel Dimar
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Schnelle Fakten
Check-in ab: | 16:00 |
|---|---|
Check-out bis: | 12:00 |
Haustiere | Haustiere sind nicht erlaubt |
Zusatzleistungen
Weitere Infos über Hotel Dimar
Hotel Dimar
Hotel Dimar in Valencia (Stadtzentrum von Valencia) ist nur 15 Minuten Fußweg entfernt von: Estadio Mestalla und Plaza del Ayuntamiento. Dieses Hotel mit Wellnessangebot ist 1,7 km von La Ciudad de las Artes y las Ciencias und 4,8 km von Playa de la Malvarrosa entfernt. Entspann dich im Wellnessbereich, der Massagen bietet. Du kannst von folgenden Freizeiteinrichtungen profitieren: Sauna, Fitnessmöglichkeiten und Fahrradverleih. Zu den Highlights, die dieses Hotel bietet, gehören zudem kostenloses WLAN, ein Concierge-Service und ein Fernseher im öffentlichen Bereich. Gönn dir einen Happen zu essen im Restaurante Salon Turia, einem Restaurant mit Blick auf den Garten. Oder bleib bequem auf deinem Zimmer und nutz den Zimmerservice (bitte Zeiten beachten). Deinen Durst kannst du an der Bar/Lounge stillen. Gegen Gebühr wird täglich von 07:00 Uhr bis 10:30 Uhr ein Frühstücksbuffet angeboten. Zum Angebot gehören ein rund um die Uhr geöffnetes Businesscenter, kostenlose Zeitungen in der Lobby und ein Textilreinigungsservice. Vor Ort gibt es Folgendes: Parken ohne Service (kostenpflichtig). Fühl dich in einem der 96 klimatisierten Zimmer mit Minibar und LCD-Fernseher wie zu Hause. Ein WLAN-Internetzugang (kostenlos) ist ebenso verfügbar wie Satellitenempfang. Die Badezimmer bieten Badewannen oder Duschen, kostenlose Toilettenartikel und Bidets. Zur Austattung gehören Safes und Schreibtische; die Zimmer werden täglich sauber gemacht.
Bewertet am: 09.08.2026
Great stay with wonderful hospitality
Antwort des Hotels
Bewertet am: 10.08.2026
Thank you very much for this kind review.
We are delighted you chose Hotel Dimar for your World Cup stay.
It was our pleasure to provide a spotless environment both in your room and throughout the hotel. Our team takes pride in offering warm service, and we will share your compliments with Johnattan and the reception staff. We are especially pleased you appreciated our central location near green spaces and dining options while still enjoying tranquility during such a major event.
We all look forward to seeing you again in the future.
Best regards,
General Manager Hotel Dimar
Bewertet am: 23.07.2026
Aufenthalt im: Juli 2026
Bewertet am: 18.07.2026
Aufenthalt im: Juli 2026
The room was spacious and clean, but the mattress felt as though it overhung the bed base, making it uncomfortable. The air conditioning was restricted to 22°C, which wasn’t ideal in Valencia.
The bathroom was functional, but the shower had poor water pressure and the screen didn’t stop water spilling onto the floor. The all-in-one shampoo and conditioner was bad and felt no different to the hand wash.
Breakfast was average and not worth the extra cost. The hot food sat in heated trays, giving it a canteen feel. The coffee was good, and so was the orange juice, although in Valencia I’d expect nothing less.
The Wi-Fi was disappointing. After entering a PIN, plus my name, email address and age, I expected a reliable connection, but it was slow and inconsistent.
Overall, the hotel feels like it’s ticking four-star boxes rather than delivering a four-star experience. A cheap kettle (without milk), a tiny gym with a sauna squeezed in and other token extras don’t make up for the lack of attention to detail. It’s a decent stay, but ultimately feels more like a three-star hotel with a fresh coat of paint.
Bewertet am: 15.07.2026
Modern, clean, great location
Did not have the breakfast so cannot comment on this.
Free water refill from a cold machine on level 1.
Rooms were spacious and had toiletries supplied.
Antwort des Hotels
Bewertet am: 20.07.2026
Thank you for letting us know your impressions.
We’re delighted to hear you enjoyed your stay with us.
Our team works hard to provide a welcoming atmosphere, and we’re thrilled you appreciated our central location and modern facilities. The complimentary water station is one of many touches we’ve added for guest comfort, and we’re glad your room’s space met your needs.
Your recognition of our staff’s warm service truly motivates us to keep delivering memorable experiences.
We look forward to the pleasure of welcoming you back.
Many thanks again,
General Manager Hotel Dimar
Bewertet am: 05.07.2026
Aufenthalt im: Juni 2026
Hospitality Needs Significant Improvement
Our first impression was disappointing. Upon arrival, the receptionist, Lidia, was not at the desk, which is understandable as these things happen. However, when she eventually arrived, she simply said “Hola” without making any eye contact, nor smiling, or offering any form of welcome. It genuinely felt as though we were inconveniencing her rather than being welcomed as guests.
Our room had a faulty rain shower head that did not work. We were initially told they would try to fix it, and if they couldn’t, we would be moved to another room. Since this was an inconvenience on our holiday, I politely asked whether an upgrade would be possible. I was told the hotel was fully booked. Fair enough. I then asked whether a discount could be considered due to the inconvenience, but was told no, only a room move if necessary. When I pointed out that moving rooms would be for the hotel’s convenience as much as ours, the response suddenly changed to, “No problem, we’ll fix it tomorrow.”
The following afternoon, after returning from sightseeing looking forward to freshening up, we found the maintenance worker still repairing the shower. Instead of relaxing, we had to wait while the work was completed. To make matters worse, he was standing on one of the bathroom’s chairs to reach the shower and had placed one of our towels on the chair before stepping on it. I found this unhygienic and quite unacceptable.
Housekeeping was equally disappointing. The rubbish left on the table had not been removed, and the table itself had not been wiped down. When I mentioned this to the guy who came to fix the shower, he explained that “the cleaners don’t take it because guests get mad when we do.” That explanation made little sense. It was obviously rubbish, and the room bin was far too small to accommodate it.
There were several other surprising moments during our stay. We requested a pair of slippers and were informed there would be a €5 charge. While hotels are free to charge for extras, it felt rather petty for a hotel of this standard.
Later that evening, I called reception to ask for an ice pack. Instead of offering assistance, I was told I had to collect it myself from the restaurant. Again, this was unexpected. At this point, it genuinely began to feel like a self-service hotel rather than one focused on hospitality.
Overall, the issue wasn’t simply the faulty shower. Things can go wrong in any hotel. What matters is how they’re handled. Unfortunately, the lack of warmth, poor communication, inconsistent service, and limited willingness to inconvenience themselves for the benefit of their guests made this a disappointing experience. I hope management takes this feedback seriously, as the hotel has potential, but the level of hospitality needs significant improvement.
Unfortunately, we will not recommend this hotel at all.
Antwort des Hotels
Bewertet am: 08.07.2026
We are sorry that your stay did not go as you had hoped.
However, we would like to clarify that we did our best to provide you with an on-site solution. Our team does its utmost to guarantee the quality of our facilities, but we are not immune to technical issues.
We offered you alternative accommodation in a room of the same category as your reservation as soon as possible, but you refused. You requested a free upgrade, which we refused, given that we could offer you alternative accommodation and had done everything we could to resolve the situation. This refusal seems to have frustrated you enough to launch a defamation campaign. We cannot accept your allegations, especially those directed at our team. As evidenced by the numerous comments on our various platforms, our teams strive to provide quality service to our guests. However, we do not respond positively to blackmail. Therefore, we prefer to cease all communication with you.
Regards,
General Manager Hotel Dimar
Perfekte Lage
Gran Vía Marqués del Turia, 80, l'Eixample, 46005 Valencia, Spanien|1,06 km vom Stadtzentrum entfernt
Check-in und Check-out
Check-in ab:
16:00
Check-out bis:
12:00
Gut zu wissen
Haustiere sind nicht erlaubt
Bitte kontaktiere das Hotel, um weitere Informationen zu Zustellbetten zu erhalten.